![]() King county department of information technology (kcit) ![]() Kcit`s customer support services (css) team is seeking to hire 2 lan administrator journey positionsSelected candidates will be responsible to provide support in fulfilling incident and requests assigned to any of the end user services teams in cssThe primary focus will be providing level 1 technical support to restore end-users` normal daily operations in a complex, distributed computing environment within the agreed upon service level agreement or within a reasonable timeframeThis position(s) will focus on incident and request tickets assigned via the helpdesk software(includes but is not limited to: help-desk support, user account creation and maintenance, file share administration, break/fix issues, lifecycle upgrades, software / hardware deployments, etc.) Salary $75,317 - $95,472 a year job type full-time temporary
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